BENKI YA WATU WA ZANZIBAR (PBZ)

Banking Industry
Responsibilities

  • To receive and processing customers’ transactions with precision including deposit, withdraw.
  • Open new customer accounts by following the laid down account opening procedures and make sure Bank’s procedure and compliance with KYC.
  • Addressing customers’ inquiries and request on ATM, mobile Banking and other alternative Channels.
  • Handling customers’ inquiry and provide appropriate solutions.
  • Cross Selling of all Bank Products and Services.
  • Maintains accurate customer records by updating account information and ensuring compliance with AML (Anti Money Laundering) and KYC (Know your Customer) regulations.
  • Perform any other official duty as assigned by the supervisor.

Qualifications

  • Holder of Bachelor Degree of Banking and Finance, Islamic Banking or its equivalent and related qualifications.
  • Computer literacy in MS Office, Word Processing, Spreadsheet, Data Base and other packages shall be considered.
  • Professional qualifications will be an added advantage.
  • Strong knowledge on Banking products, analytics and regulatory requirement.
  • Exceptional Customer Service and Communication Skills (both in Kiswahili and English).
  • Strong interpersonal skills to build rapport with customers and colleagues.
  • Able to work independently, effectively, efficiently in fast paced environment while maintaining accuracy.
  • Flexibility to work anywhere.
  • Age limit of not more than thirty-five (35) years as at the date of this advert.

Additional Information

Instructions:

Job Details

Banking
BANK TELLER
N/A
Full Time
Sales
9
1 Year
Monthly
No
  • Date Posted:
    18th Mar, 2024
  • Location:
    Zanzibar and Pemba, Tanzania
  • Expires On:
    25th Mar, 2024
  • Job Skills:
    Exceptional Customer Service and Communication Skills (both in Kiswahili and English)., Strong interpersonal skills to build rapport with customers and colleagues., Strong knowledge on Banking products, analytics and regulatory requirement.
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Company Overview
BENKI YA WATU WA ZANZIBAR (PBZ)
Tanzania
1 Open Jobs

The Zanzibar government established the bank in 1966. It operates as a retail bank, catering to individuals, medium and small-sized businesses (SMEs), and major corporate clients. Its initial service region was restricted to the Pemba and Zanzibar islands.

The bank set up a Dar es Salaam branch in April 2011. It planned additional branches in Arusha, Mwanza, Mbeya, and Mtwara by May 2012.

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